Author Archive

Emily Genge

Emily Genge

Emily is the Marketing Coordinator at LoginRadius, a leading Customer Identity Management platform. She is a recent graduate from the University of Waterloo, where she studied Rhetoric, Media, and Professional Communication.

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Here are my most recent posts

Infographic: Making Customers Feel Seen in an Omnichannel World

Learn what omnichannel means in today’s digital landscape. Customers now expect companies to give them better service the longer they interact with them, personalizing communications to fit everything they know about the customer. In this infographic, we give you the tools to humanize that omnichannel experience and personalize interactions with every one of your customers.

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Top 10 Retail Banking Technologies

As more retail banks are realizing the benefits of investing in new technologies, CIO’s are continuing to focus on both digital transformations and operational optimization. The emerging technologies that are receiving a lot of attention in the industry include the solutions that allows for a self-serve model, which reduces costs and provides a better customer experience.

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4 Things to Consider When Starting a Digital Transformation

Everywhere you look, companies are announcing plans to undergo digital business transformations. The problem they are facing, however, is deciding where to start. A recent study by Gartner found that 66% of leaders have plans for a digital transformation, but only 11% are actually able to achieve it at scale. And the reason for these poor results? A whopping 57% of organizations are struggling to find a starting point for their transformation.

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MyHeritage Breach Exposes 92 Million User Accounts

MyHeritage is joining the many companies that have recently experienced a major data breach. The genealogy and DNA testing website announced Monday that over 92 million account details were found on a private server. According to the company, the breached occurred on October 26th, 2017.

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Facebook Suspends 200 Apps During their Data Privacy Investigation

At least 200 apps have been suspended from Facebook amidst a data privacy investigation that CEO Mark Zuckerberg launched after the Cambridge Analytica scandal in March. The announcement came on Monday morning, nearly two months after Zuckerberg said that Facebook would investigate all the apps that had access to large amounts of data, before the company had changed their policies in 2014.

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A LoginRadius Adventure! The Vancouver Team Cleans the Seawall

Cleaning… we all have to do it, whether it’s spring cleaning or just your regular unload-the-dishwasher-for-the-fifth-time-today cleaning. What we tend to forget, however, is taking the time to help clean up our shores. After all, the environment always benefits when communities and individuals get involved.

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